This privacy policy explains how Sagat Guitar (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website at https://sagatguitar.co.uk or engage with our guitar teaching services.
1. What Information We Collect
We may collect and process the following data:
- Personal Information: Name, email address, phone number, and any details you provide when contacting us or booking lessons.
- Payment Details: When lessons are paid for online, we may process your payment via a third-party provider (e.g. Stripe or PayPal). We do not store full payment information.
- Technical Data: IP address, browser type, and browsing behaviour, via cookies or analytics tools.
2. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide guitar lessons
- Send lesson confirmations or updates
- Process payments securely
- Improve our website and services
- Comply with any legal or regulatory obligations
We do not use your data for automated profiling or marketing without your consent.
3. Legal Basis for Processing
We process your data based on:
- Contractual necessity: To deliver lessons or respond to your enquiry
- Consent: For optional communications or newsletters (where applicable)
- Legitimate interest: To improve services and protect our website.
4. Data Sharing
We do not sell or rent your data. We may share your data only with:
- Service providers who assist with website hosting, booking or payment processing
- Legal authorities, if required by law
All third-party services comply with UK data protection laws.
5. Data Retention
We retain your personal information only for as long as necessary:
- For active students: While lessons are ongoing and for up to 12 months after
- For enquiries: For up to 6 months, unless you opt in for updates
You can request deletion of your data at any time.
6. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access your personal data
- Correct or update your data
- Request erasure of your data
- Object to or restrict processing
- Withdraw consent at any time
7. Cookies
Our website may use cookies to track visitor behaviour and improve user experience. You can adjust your browser settings to decline cookies.
8. Data Security
We take reasonable steps to protect your data, including using secure servers and SSL encryption. However, no system is completely secure, and you use the website at your own risk.
9. Links to Other Sites
Our website may link to external sites (e.g. YouTube or SoundCloud). We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this policy or your data, please contact us:
https://sagatguitar.co.uk/contact